By Michael Argyle (Eds.)
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Extra info for Communicating by Telephone
The first was structuralism, and the leading members were social anthropologists, notably Birdwhistell, Scheflen, Condon, and Ogston. Nonverbal behaviour, it was argued, and indeed any social behaviour, is underpinned by a system of rules, which are organised hierarchically, like Chomsky's syntactic rules for language. Single elements of behaviour, such as smiles and gestures, are of little interest in their own right, for meaning stems not from individual behaviours but from the way they are integrated together.
And SCHWEIBERT, D. (1980) The selection of paraprofessional telephone counsellers using the California Psychological Inventory. American Journal of Community Psychology, 8, 495-501. T. (1974) Some current questions regarding subscriber services. Paper to Seventh International Symposium on Human Factors in Telecommunications. Montreal, Canada. H. and G A R WOOD, J. (1974) The replacement of travel by telecommunications. Paper to Eighteenth International Congress of Applied Psychology. Montreal, Canada.
1976) The use of telephone tapes in a telephone counselling programme. Crisis Intervention, 7, 88-96. R. and TUROFF, M. (1978) The Network Nation: human communication via computer. : Addison-Wesley. A. C. "Befrienders" series and its effects. British Journal of Psychiatry, 124, 470-2. M. F. (1982) Social Work in Health Care, 7, 47-56. R. R. (1980) Evaluating the effectiveness of a telephone counselling service. British Journal of Psychiatry, 137, 377-8. T. L. (1974) Telephone counselling: charlatan or helper.